HOW THE NLP MIRROR CAN MOVE YOU AHEAD
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Did you know that you very naturally do “The NLP Mirror?” Have you ever noticed that when you are hanging out with your best friend, you tend to act and sound very much alike? It has been noted that when you are copying another person’s body language and using their words and voice tone…your relationship is strengthened.
WHAT IS NLP?
Neuro-linguistic programming (NLP) was developed jointly by Richard Bandler and John Grinder under the tutelage of Gregory Bateson (a renowned anthropologist, social scientist, linguist and cyberneticist), at the University of California, Santa Cruz, during the 1970s.
The acronym NLP stands for Neuro Linguistic Programming. The “Neuro” relates to our thought processes, which activate the neurological system. The “Linguistic” refers to how we communicate with others, especially through language and how it can influence our experiences. And finally, “Programming” relates to our patterns of behavior and our emotions, which we use to learn, evaluate information, deal with problems, make decisions, and ultimately achieve results.
NLP is essentially about learning how to think and communicate more effectively with others and create rapport.
Rapport is the foundation for any meaningful interaction between two or more people – rapport is about establishing an environment of trust and understanding, to respect and honor the other person’s world. Rapport creates the space for the person to feel listened to, and heard and it doesn’t mean that they have to agree with what the other person says or does. When you are in rapport with another person, you have the opportunity to enter their world and see things from their perspective, feel the way they do, get a better understanding of where they are coming from; and as a result, enhance the whole relationship.
When describing the way in which people experience the world, NLP focuses upon the five senses of touch, taste, sight, sound, and smell. In addition, NLP identifies three broad ways in which people make sense of experiences and filter information from their environment. They are known as:
* Visual—you focus specifically on what you see;
* Auditory—you notice the sounds around you;
* Kinaesthetic—you are particularly aware of how things feel both physically and emotionally.
These three ways of dealing with the external world are described as “representational systems” in NLP terminology. NLP identifies the link between language and the way in which we use our senses to respond to our environment and how language can reflect a preferred representational system. Observing the language that people use and identifying whether they are using visual, auditory, or kinaesthetic senses can provide you with an insight into the way that they are responding to information and to their environment. NLP teaches that by adopting the language of someone you are interacting with, you will be able to communicate your message with much greater effect.
A 1970 study conducted at the University of Pennsylvania by Dr. Ray Birdwhistle concluded that 93% of our communication transpires non-verbally and unconscious. NLP Mirroring, matching, pacing and leading skills will enable you to become “like” the other person. Anthony Robbins stated: “People who like each other tend to be like each other.”
The key to establishing rapport is an ability to enter another person’s world by assuming a similar state of mind. The first thing to do is to become more like the other person by matching and mirroring the person’s behaviors — body language, voice, words etc.
Build Rapport
Though you may find that you develop a natural rapport with some people and not others, that does not mean you cannot build rapport with everyone you meet or work with. Do know that you can develop rapport with anyone by using simple NLP methods:
* Mirror the other person. It is possible to artificially simulate rapport by consciously mirroring the other person. By observing his or her body language, choice of words, subjects of interest, as well as values and ideals, you can adapt the way in which you communicate to suit the individual you are dealing with. Mirroring should be subtle since exaggerated mimicking can actually break rapport!
* Identify what the other person’s values are in order to approach leadership in alignment with those values. Inspire people by recognizing what inspires them.
* Listen to their language and identify whether it describes what they see, what they hear, or what they feel and adapt your language and method of communication to match their preference.
* Keep yourself clear and open, so as not to make judgments about the person and stay focused on what the person is actually saying, rather than airing any negative viewpoints. As Eckhart Tolle does…”Stay in the Moment!”
* Be aware of the pace at which people like to communicate and the volume of information that they can process at any one time. Try to communicate at their speed and level of detail.
Mirroring done with integrity and respect creates positive feelings and responses…if not, then mirroring becomes mimicry and has negative consequences. To take it a step further, you then go to matching. One basic difference between mirroring and matching is timing. When the other person is talking and using hand gestures etc., you can be still and in the “Now” moment. When it is your turn to speak, you can make your comments and your point using the same, or similar gestures.
PRACTICE, PRACTICE, PRACTICE
Start with your family members and find a specific behaviour or movement to focus on and match and you might choose one behaviour per day to practice until you can build up your rapport skills.
Also remember to practice mismatching and this is great fun!….be sure to end the interaction in a state of rapport.
When I was training for my NLP Certification in Florida, we were taught to put ourselves into “State” by using words, eye movements and focus. The power of this was beyond awesome…I walked on fire, walked barefoot on a board of nails, and did a tandem sky dive!
Remember to create your rapport with The NLP MIRROR for the good of all and the sky is the limit for you!
